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Our offers » The Barbara holiday information

Booking information for your holiday

Get informed about the most important instructions and booking terms for your holiday in four-star hotel Die Barbara nd apartments Zur Barbara in Styria. Just send us your non-binding holiday request and spend your summer holiday or winter holiday in exclusive rooms and suites or apartments directly at Planai.

 

Arrival

Your room, suite or apartment is available at 3.00 pm at your day of arrival. Please sign up at the reception in the main hotel Die Barbara. There you will get your keycard and all further information.

If you arrival is later then 8.00 pm, we request to inform us in advance.

 

Departure

We ask our guests to leave the room, suite or apartment until 11.00 am at the latest on the day of departure. To avoid inconveniences after your holiday in our hotel, we request you to leave your room properly and to inform us at the reception about any damages immediately. In case of intentional damage we allow ourselves to debit your credit card with the repair costs after your departure, if the reception wasn´t informed.

 

Train station transfer

Depending on the possibilities and availability of our hotel shuttle, we are happy to pick you up for free from Schladming train station. Just let us know your arrival time. If the hotel shuttle isn´t available at your requested time, we can organise for you a taxi service.

 

Airport transfer

With pleasure we help you with the organization of an airport transfer.For faster service, please send us the information about your flight number, airport, arrival or departure time.

 

Parking

Park your car for free in our parking garage or at the parking lots directly at our four-star hotel. Buses park also for free at the parking place just 100 meter away from the hotel.

 

Pets

With pleasure we also warmly welcome your pet after arrangement with our hotel against paying an additional fee of € 20,00 per day. For hygienical reasons pets are not allowed in the restaurant and in the spa area.

 

Account information

For bank transfer or deposit please use the following bank account:

for Hotel Die Barbara:
Bank Austria Schladming
Florian Danklmaier
IBAN: AT40 1200 0520 5462 1101
BIC: BKAUATWW

for apartments Zur Barbara:
Bank Austria Schladming
Florian Danklmaier
IBAN: AT38 1200 0520 5463 2001
BIC: BKAUATWW

 

Massages

Massages you can book at the reception in Hotel Die Barbara. Please pay your booked massage, if possible, directly at your masseuse in cash. If you are not able to keep the appointment, we request to inform us timely. In case of non-appearance at your booked massage term, we charge cancellation fee.

 

Reservation

Please send your reservation always in written form to info@diebarbara.at. You will receive a booking confirmation. To finally fix the reservation, we ask to inform us about your address, mobile phone number and credit card number with date of value as a guarantee for the booking. Only with that information your reservation is fixed.

 

Cancellation

In case of cancellation, conditions of the Austrian Hotel Regulations apply and cancellations are valid only in written form.

  • Until 3 months before arrival cancellation are free of charge
  • Until 1 month before arrival we charge 40% of the total price
  • Until 7 days before arrival we charge 70% of the total price
  • Until 1 day before arrival we charge 90% of the total price
  • In case of non-appearance we charge 100% of the total price 

 

Travel cancellation insurance

To avoid problems or cost in case of a cancellation, we recommend to protect yourself with a travel cancellation insurance. Book your insurance at the "European Travel insurance" right HERE

 

Payment

You can settle your open account at the reception on the day of your departure or on the day before. If possible we ask for cash payment. Alternately we also accept EC-card, VISA or Mastercard.

 
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